Your kit includes the N9+, a smart 9-in-1 device designed to help you check your child’s health from home and share results directly with your KixCare pediatric experts.
It comes with a handheld device, a small camera for ear and throat checks, and an app that guides you step by step, so you always know what to do, even if it’s your first time using it.
It uses built-in sensors to capture accurate health information that your KixCare pediatric experts can review, helping them better understand what’s going on and guide your child’s care with confidence.
Included in the Box
What You Can Check with the N9+ Device
Stethoscope: Listen to your child’s heart, lungs, and tummy sounds.
Thermometer: Quickly check your child’s temperature with a gentle forehead scan.
Pulse Oximeter: Measure your child’s oxygen levels and pulse.
Otoscope: Safely look inside your child’s ear and throat to help check for signs of infection.
Mouth Check: Capture clear visuals of your child’s mouth.
Skin Images: Take clear photos of your child’s skin, such as rashes or irritation.
Below are simple step-by-step instructions to help you activate your N9+ account and begin using your device:
Step 1: Download the N9+ App
Step 2: Create Your Account
Step 3: Verify Your Email
Step 4: Create Profile(s) for Your Child(ren)
From your dashboard, you can:
Step 5: Connect Your Device
Charging Devices
Care and Maintenance
Proper care, cleaning, and handling are essential for the operation of the Nonagon Care Kit. Follow the instructions below for cleaning and disinfection of the kit.
Cleaning
Ear specula and tongue depressor:
Note: During the ear inspection, ear scraps may block the surface of the wireless otoscope camera lens and affect the viewing. Blow or use a soft dry cloth or a cotton swab to remove them.
Inspect the kit to verify that the product is intact. Discontinue use if there are any signs of damage such as cracking or any other damage that may jeopardize the integrity of the devices. Report any damage to the kit and discontinue use of the devices. If any dirt remains, repeat the cleaning steps, as necessary. Once thoroughly clean, the system must be disinfected. Follow the disinfection instructions below.
Disinfection
The Nonagon Care Kit is classified as noncritical for disinfection as it only comes into contact with intact skin or the mouth. Therefore, only low-level disinfection is required according to the instructions below. The Nonagon Care Kit and accessories should be cleaned and disinfected before the first use, and immediately following the end of each use.
N9+ Multi-Sensor Device:
Ear Specula and Tongue Depressor:
Once thoroughly cleaned and dried, store the Nonagon Care Kit in its carrying case and locate it with its accessories in a safe cool and dry place, away from direct sunlight.
Warnings
Cautions
If asked to insert your Client-ID, you should contact support@kixcare.com or speak with the KixNurse in the messaging tab. The ID links you our KixCare team.
During the Ears or Throat exams, iPhones present an alert regarding your Wi-Fi connection. When displayed, remember to select “Keep trying Wi-Fi” in order to continue with the exam. You will be reminded of this at the start of the exams.
Message the KixNurse or email support@kixcare.com and we will be happy to assist you.