{"id":23783,"date":"2026-04-01T11:31:54","date_gmt":"2026-04-01T15:31:54","guid":{"rendered":"https:\/\/www.resources.kixcare.com\/?page_id=23783"},"modified":"2026-06-02T10:50:40","modified_gmt":"2026-06-02T14:50:40","slug":"nonagon","status":"publish","type":"page","link":"https:\/\/www.resources.kixcare.com\/en\/nonagon\/","title":{"rendered":"Nonagon"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23783\" class=\"elementor elementor-23783\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-9c14871 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"9c14871\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-841ab9c\" data-id=\"841ab9c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51e9a12 elementor-widget elementor-widget-text-editor\" data-id=\"51e9a12\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 17-10-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h1>N9+ Device and Features<\/h1>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-137ca76 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"137ca76\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.kixcare.com\/en\/resources\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Back to Resources<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40d526f elementor-absolute elementor-widget elementor-widget-image\" data-id=\"40d526f\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 17-10-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.resources.kixcare.com\/en\/resources\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/heart-in-logo-48x48.png\" class=\"attachment-profile_48 size-profile_48 wp-image-23496\" alt=\"\" srcset=\"https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/heart-in-logo-48x48.png 48w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/heart-in-logo-300x300.png 300w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/heart-in-logo-1024x996.png 1024w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/heart-in-logo-150x150.png 150w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/heart-in-logo-768x747.png 768w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/heart-in-logo-1536x1494.png 1536w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/heart-in-logo-2048x1992.png 2048w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/heart-in-logo-12x12.png 12w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/heart-in-logo-24x24.png 24w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/heart-in-logo-96x96.png 96w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/elementor\/thumbs\/heart-in-logo-r2j28buqne4q8ne3dk730vcfqd0ta8ftzvfabkvnmg.png 60w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2025\/03\/elementor\/thumbs\/heart-in-logo-r2j28buqrs0deg7gtga78h89u3fz5erel1vsxpxdmk.png 70w\" sizes=\"(max-width: 48px) 100vw, 48px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-cd130a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cd130a0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9ca06f5\" data-id=\"9ca06f5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b5b563c elementor-widget elementor-widget-text-editor\" data-id=\"b5b563c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a style=\"background-color: var( --e-global-color-text );\" href=\"#device\" target=\"_blank\" rel=\"noopener\">N9+ Device<\/a> I <a href=\"#started\">Getting Started<\/a> I <a href=\"#exam\">Seeking Care<\/a> I <a href=\"#cleaning\">Preparing<\/a> I <a href=\"#faq\">FAQ<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e173d9 elementor-widget elementor-widget-menu-anchor\" data-id=\"2e173d9\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 17-10-2023 *\/\nbody.elementor-page .elementor-widget-menu-anchor{margin-bottom:0}<\/style>\t\t<div id=\"device\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53870ca elementor-widget elementor-widget-heading\" data-id=\"53870ca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 17-10-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">What is the N9+ Diagnostic Device?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-2d86028 e-flex e-con-boxed e-con e-parent\" data-id=\"2d86028\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-1b3853e e-con-full e-flex e-con e-child\" data-id=\"1b3853e\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9883930 elementor-widget elementor-widget-text-editor\" data-id=\"9883930\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Your kit includes the N9+, a smart 9-in-1 device designed to help you check your child\u2019s health from home and share results directly with your KixCare pediatric experts.<\/p><p>It comes with a handheld device, a small camera for ear and throat checks, and an app that guides you step by step, so you always know what to do, even if it\u2019s your first time using it.<\/p><p data-pm-slice=\"0 0 []\">It uses built-in sensors to capture accurate health information that your KixCare pediatric experts can review, helping them better understand what\u2019s going on and guide your child\u2019s care with confidence.<\/p><p><strong>Included in the Box<\/strong><\/p><ol><li>N9+ Multi-Sensor Device<\/li><li>N9+ Otoscope<\/li><li>Tongue depressor<\/li><li>3 X Adult Ear Specula (age 2+)<\/li><li>3 X Toddlers Ear Specula<\/li><li>2 X 1.5V AAA batteries<\/li><li>USB-C charge Cable<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-e76df7f e-con-full e-flex e-con e-child\" data-id=\"e76df7f\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4caaa9d elementor-widget elementor-widget-image\" data-id=\"4caaa9d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"937\" src=\"https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/Pack-Shoot-768x937.jpg\" class=\"attachment-medium_large size-medium_large wp-image-23843\" alt=\"\" srcset=\"https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/Pack-Shoot-768x937.jpg 768w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/Pack-Shoot-246x300.jpg 246w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/Pack-Shoot-839x1024.jpg 839w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/Pack-Shoot-1259x1536.jpg 1259w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/Pack-Shoot-10x12.jpg 10w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/Pack-Shoot.jpg 1625w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-eabd5c2 e-flex e-con-boxed e-con e-parent\" data-id=\"eabd5c2\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f2cd72 elementor-widget elementor-widget-text-editor\" data-id=\"5f2cd72\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>What You Can Check with the N9+ Device<\/b><\/p><p><b>Stethoscope:<\/b><span style=\"font-weight: 400;\"> Listen to your child\u2019s heart, lungs, and tummy sounds.<br \/><\/span><b>Thermometer:<\/b><span style=\"font-weight: 400;\"> Quickly check your child\u2019s temperature with a gentle forehead scan.<br \/><\/span><b>Pulse Oximeter:<\/b><span style=\"font-weight: 400;\"> Measure your child\u2019s oxygen levels and pulse.<br \/><\/span><b>Otoscope:<\/b><span style=\"font-weight: 400;\"> Safely look inside your child\u2019s ear and throat to help check for signs of infection.<br \/><\/span><b>Mouth Check:<\/b><span style=\"font-weight: 400;\"> Capture clear visuals of your child\u2019s mouth.<br \/><\/span><b>Skin Images:<\/b><span style=\"font-weight: 400;\"> Take clear photos of your child\u2019s skin, such as rashes or irritation.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-612c59f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"612c59f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1402107d\" data-id=\"1402107d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f5b9773 elementor-widget__width-initial elementor-widget elementor-widget-wpforms\" data-id=\"f5b9773\" data-element_type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-23856\"><form id=\"wpforms-form-23856\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"23856\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/23783\" data-token=\"1e9512ba7f95b6a25798862be4b94237\"><div class=\"wpforms-head-container\"><div class=\"wpforms-title\">Ready to Monitor Your Child&#039;s Health With the N9+ Diagnostic Device?<\/div><div class=\"wpforms-description\">Complete the form below and a member of our team will be in touch shortly.<\/div><\/div><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-23856-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-23856-field_1\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-23856-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" required><label for=\"wpforms-23856-field_1\" class=\"wpforms-field-sublabel after \">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-23856-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" required><label for=\"wpforms-23856-field_1-last\" class=\"wpforms-field-sublabel after \">Last<\/label><\/div><\/div><\/div><div id=\"wpforms-23856-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-23856-field_2\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-23856-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" required><\/div><div id=\"wpforms-23856-field_3-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-23856-field_3\">How is your Kix360\u00b0 plan covered? <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-23856-field_3\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-23856-field_3_1\" name=\"wpforms[fields][3][]\" value=\"Paid by me\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-23856-field_3_1\">Paid by me<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-23856-field_3_2\" name=\"wpforms[fields][3][]\" value=\"Paid by my employer\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-23856-field_3_2\">Paid by my employer<\/label><\/li><\/ul><\/div><\/div><div class=\"wpforms-submit-container\"><input type=\"hidden\" name=\"wpforms[id]\" value=\"23856\"><input type=\"hidden\" name=\"wpforms[author]\" value=\"37\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-23856\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.resources.kixcare.com\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97f028d elementor-widget elementor-widget-menu-anchor\" data-id=\"97f028d\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"started\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-027f806 elementor-widget elementor-widget-text-editor\" data-id=\"027f806\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" style=\"color: #273339; letter-spacing: normal;\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\">Getting Started<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-137864d elementor-widget elementor-widget-text-editor\" data-id=\"137864d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Below are simple step-by-step instructions to help you activate your N9+ account and begin using your device:<\/span><span style=\"font-weight: 400;\"><br><\/span><\/p>\n<p><b>Step 1: Download the N9+ App<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Download the <\/span><b>N9+ app<\/b><span style=\"font-weight: 400;\"> from the<\/span><a href=\"https:\/\/apps.apple.com\/us\/app\/n9\/id6746750417\"><span style=\"font-weight: 400;\"> Apple App Store<\/span><\/a><span style=\"font-weight: 400;\"> or <\/span><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.nonagoncare.ng9&amp;hl=en-US&amp;pli=1\"><span style=\"font-weight: 400;\">Google Play Store.<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Install and launch the app.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select your preferred language.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Accept the terms of use.<\/span><\/li>\n<\/ul>\n<p><b>Step 2: Create Your Account<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap <\/span><b>\u201cRegister\u201d<\/b><span style=\"font-weight: 400;\"> on the login screen.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter your email address.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create and confirm your password.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Accept the License Agreement and Privacy Policy.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap <\/span><b>\u201cSubmit\u201d.<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check your email for your verification code.<\/span><\/li>\n<\/ul>\n<p><b>Step 3: Verify Your Email<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter the 6-digit verification code.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap <\/span><b>\u201cSubmit\u201d.<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Follow the prompts to complete your account details.<\/span><\/li>\n<\/ul>\n<p><b>Step 4: Create Profile(s) for Your Child(ren)<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create a profile for your child using the +Add Member option on the Dashboard.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once complete, you can add additional children as needed.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap <\/span><b>\u201cFinish\u201d<\/b><span style=\"font-weight: 400;\"> to access your Member Dashboard.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">From your dashboard, you can:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Add or edit member profiles.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Update your information.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Start using your N9+ kit for exams.<\/span><\/li>\n<\/ul>\n<p><b>&nbsp;Step 5: Connect Your Device<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure your device is connected to Wi-Fi.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Follow the in-app instructions to pair your N9+ device.<\/span><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-67b6ec6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67b6ec6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fba6b41\" data-id=\"fba6b41\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39aeaf5 elementor-widget elementor-widget-menu-anchor\" data-id=\"39aeaf5\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"exam\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9658860 elementor-widget elementor-widget-text-editor\" data-id=\"9658860\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" style=\"color: #273339; letter-spacing: normal;\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\">Completing an Exam and Seeking Care<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b151d42 elementor-widget elementor-widget-text-editor\" data-id=\"b151d42\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Families with the N9+ device should reach out on the messaging chat to initiate care from the KixNurse.<\/li><li>The KixNurse will assess and support the family to complete the required device assessments based on your child\u2019s health and wellness concerns.\u00a0<\/li><li>Once the N9+ exam is completed you will copy the link and paste the link into the messaging chat so the KixNurse to review.<\/li><\/ul><div>How families share the link:<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-caba297 e-flex e-con-boxed e-con e-parent\" data-id=\"caba297\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-ee513e9 e-con-full e-flex e-con e-child\" data-id=\"ee513e9\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a78b8e elementor-widget elementor-widget-image\" data-id=\"4a78b8e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"310\" height=\"620\" src=\"https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/unnamed-5-copy-1.jpg\" class=\"attachment-large size-large wp-image-23833\" alt=\"\" srcset=\"https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/unnamed-5-copy-1.jpg 310w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/unnamed-5-copy-1-150x300.jpg 150w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/unnamed-5-copy-1-6x12.jpg 6w\" sizes=\"(max-width: 310px) 100vw, 310px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-49b329b e-con-full e-flex e-con e-child\" data-id=\"49b329b\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea1cc25 elementor-widget elementor-widget-image\" data-id=\"ea1cc25\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"310\" height=\"621\" src=\"https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/unnamed-4-copy-2.jpg\" class=\"attachment-large size-large wp-image-23839\" alt=\"\" srcset=\"https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/unnamed-4-copy-2.jpg 310w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/unnamed-4-copy-2-150x300.jpg 150w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/unnamed-4-copy-2-6x12.jpg 6w\" sizes=\"(max-width: 310px) 100vw, 310px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-e174b41 e-con-full e-flex e-con e-child\" data-id=\"e174b41\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-966f3c6 elementor-widget elementor-widget-image\" data-id=\"966f3c6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"310\" height=\"620\" src=\"https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/unnamed-3-copy-1.jpg\" class=\"attachment-large size-large wp-image-23834\" alt=\"\" srcset=\"https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/unnamed-3-copy-1.jpg 310w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/unnamed-3-copy-1-150x300.jpg 150w, https:\/\/www.resources.kixcare.com\/wp-content\/uploads\/2026\/04\/unnamed-3-copy-1-6x12.jpg 6w\" sizes=\"(max-width: 310px) 100vw, 310px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-ec37227 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ec37227\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8f8dc65\" data-id=\"8f8dc65\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0dfe32e elementor-widget elementor-widget-menu-anchor\" data-id=\"0dfe32e\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"cleaning\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d11a5ba elementor-widget elementor-widget-text-editor\" data-id=\"d11a5ba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" style=\"color: #273339; letter-spacing: normal;\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\">Prepare and Cleaning the N9+<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6f59c3 elementor-widget elementor-widget-text-editor\" data-id=\"e6f59c3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: bolder;\">Charging Devices<\/span><\/p>\n<ol>\n<li>Charge the N9+ wireless otoscope using the USB-C charging cable (included in the kit) and a standard USB-C charger. Once fully charged, the otoscope red light will turn off.<\/li>\n<li>Insert the Insert the 2 AAA batteries into the back of the N9+ Multi-Sensor Device following the +\/- markings. Press the ON\/OFF button once and make sure the indication light is blue.<\/li>\n<\/ol>\n<p><strong>Care and Maintenance<\/strong><\/p>\n<p>Proper care, cleaning, and handling are essential for the operation of the Nonagon Care Kit. Follow the instructions below for cleaning and disinfection of the kit.<\/p>\n<p><strong>Cleaning<\/strong><\/p>\n<ul>\n<li>Thoroughly remove any visible dirt from the N9+ device with a soft dry cloth or tissue, using a gentle wiping or blotting motion. Pay close attention to the Pulse Oximeter window and avoid aggressive wiping or scrubbing in these areas as this may damage the lens surfaces.<\/li>\n<li>Never use thinners, benzene, gasoline or other strong solvents to clean the parts.<\/li>\n<\/ul>\n<p><strong>Ear specula and tongue depressor:<\/strong><\/p>\n<ol>\n<li>Fully submerge the part in soapy water for at least 30 seconds.<\/li>\n<li>Wipe the parts with a soft cloth dampened with soapy water.<\/li>\n<li>Wipe the inner side of the parts with a folded soft cloth or a cotton swab dampened with soapy water.<\/li>\n<li>Thoroughly rinse the parts with running water.<\/li>\n<li>Air dry or use a soft, fiber-free dry cloth to dry the part.<\/li>\n<\/ol>\n<p><em>Note<\/em>: During the ear inspection, ear scraps may block the surface of the wireless otoscope camera lens and affect the viewing. Blow or use a soft dry cloth or a cotton swab to remove them.<\/p>\n<p>Inspect the kit to verify that the product is intact. Discontinue use if there are any signs of damage such as cracking or any other damage that may jeopardize the integrity of the devices. Report any damage to the kit and discontinue use of the devices. If any dirt remains, repeat the cleaning steps, as necessary. Once thoroughly clean, the system must be disinfected. Follow the disinfection instructions below.<\/p>\n<p><strong>Disinfection<br><\/strong><br>The Nonagon Care Kit is classified as noncritical for disinfection as it only comes into contact with intact skin or the mouth. Therefore, only low-level disinfection is required according to the instructions below. The Nonagon Care Kit and accessories should be cleaned and disinfected before the first use, and immediately following the end of each use.<\/p>\n<p><strong>N9+ Multi-Sensor Device:<\/strong><\/p>\n<ul>\n<li>Use a soft cloth, moistened with 70% medical grade alcohol. Ensure the alcohol is in contact with all surfaces of the device for at least a minute and a half. Do not use a spray or immersion method for disinfection as this may result in liquids entering and damaging the device.<\/li>\n<li>Air dry or use a soft, fiber-free dry cloth to thoroughly dry the device.<\/li>\n<\/ul>\n<p><b>Ear Specula and Tongue Depressor:<\/b><\/p>\n<ol>\n<li>Fully submerge the ear specula and tongue depressor in 70% medical grade alcohol for at least 30 seconds.<\/li>\n<li>Leave the parts to air dry before use. Do not use until fully dried.<\/li>\n<\/ol>\n<p>Once thoroughly cleaned and dried, store the Nonagon Care Kit in its carrying case and locate it with its accessories in a safe cool and dry place, away from direct sunlight.<\/p>\n<p><strong>Warnings<\/strong><\/p>\n<ul>\n<li>The Nonagon Care Kit must be cleaned after each use. Thorough cleaning is an essential step for effective disinfection.<\/li>\n<li>Use only the cleaning and disinfection solutions stated in the instructions. Use of any other solutions may result in damage to the system.<\/li>\n<li>Never submerge the N9+ device and wireless otoscope in liquids. Do not allow any liquid to enter the devices.<\/li>\n<\/ul>\n<p><strong>Cautions<\/strong><\/p>\n<ul>\n<li>When handling the kit, be careful not to bump the device on any hard surfaces.<\/li>\n<li>When not in use, always store the kit with its accessories in a safe cool and dry place, away from direct sunlight.<\/li>\n<li>The kit is not intended to be sterilizedS<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-dc8bcb9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc8bcb9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-905b763\" data-id=\"905b763\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbf8fce elementor-widget elementor-widget-menu-anchor\" data-id=\"bbf8fce\" data-element_type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"faq\" class=\"elementor-menu-anchor\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9d87ee elementor-widget elementor-widget-text-editor\" data-id=\"d9d87ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default elementor-inline-editing pen\" style=\"color: #273339; letter-spacing: normal;\" data-elementor-setting-key=\"title\" data-pen-placeholder=\"Type Here...\">FAQ<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f73e64b elementor-widget elementor-widget-toggle\" data-id=\"f73e64b\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>.elementor-toggle{text-align:left}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d5d8dc;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d5d8dc;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}.e-con-inner>.elementor-widget-toggle,.e-con>.elementor-widget-toggle{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2591\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2591\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Where can I find my Client ID?<\/a>\n\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2591\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2591\"><p><span style=\"font-weight: 400;\">If asked to insert your Client-ID, you should contact <\/span><a href=\"mailto:support@kixcare.com\"><span style=\"font-weight: 400;\">support@kixcare.com<\/span><\/a><span style=\"font-weight: 400;\"> or speak with the KixNurse in the messaging tab. The ID links you our KixCare team.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2592\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2592\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How do I use the wireless otoscope with an iPhone?<\/a>\n\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2592\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2592\"><p><span style=\"font-weight: 400;\">During the Ears or Throat exams, iPhones present an alert regarding your Wi-Fi connection. When displayed, remember to select \u201cKeep trying Wi-Fi\u201d in order to continue with the exam. You will be reminded of this at the start of the exams.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2593\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2593\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why can\u2019t I get a proper temperature reading?<\/a>\n\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2593\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2593\"><ul><li><span style=\"font-weight: 400;\">Make sure your child\u2019s forehead is clean, dry and cleared of hair.<\/span><\/li><li><span style=\"font-weight: 400;\">Make sure the thermometer sensor and the diaphragm are touching their forehead.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2594\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2594\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why did the heart rate and oxygen saturation exam fail?<\/a>\n\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2594\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2594\"><ul><li><span style=\"font-weight: 400;\">Try to have your child remain calm and still and take deep breaths.<\/span><\/li><li><span style=\"font-weight: 400;\">Make sure your child\u2019s hands are warm.<\/span><\/li><li><span style=\"font-weight: 400;\">Don\u2019t press on the sensor, but rather rest your child\u2019s finger on it.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2595\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2595\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why can\u2019t I get a proper reading for the heart, lungs, or abdomen exams?<\/a>\n\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2595\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2595\"><ul><li><span style=\"font-weight: 400;\">Always perform the exam on bare skin.<\/span><\/li><li><span style=\"font-weight: 400;\">Make sure the exam environment is as quiet as possible (turn off the TV and other noisy appliances, and move away from other people who may be speaking).<\/span><\/li><li><span style=\"font-weight: 400;\">Hold the stethoscope firmly and close to the sensor membrane.<\/span><\/li><li><span style=\"font-weight: 400;\">Avoid any motion during the recording. Don\u2019t press too hard since this may muffle the sounds.<\/span><\/li><li><span style=\"font-weight: 400;\">If the noise level was too high during a recording, a popup will allow you to go back and record that point again.<\/span><\/li><li><span style=\"font-weight: 400;\">To listen to any of the stethoscope exams, you must have earphones or ear buds. Make sure they are properly connected to your phone and the volume is up.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2596\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2596\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why can\u2019t I see the inner ear clearly during the ear exam?<\/a>\n\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2596\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2596\"><ul><li><span style=\"font-weight: 400;\">Make sure the speculum is clean of any fibers that may interfere with the video.<\/span><\/li><li><span style=\"font-weight: 400;\">Make sure you\u2019ve secured the ear speculum tightly all the way down on the otoscope so no gap is left between the speculum and the otoscope light indicator ring.<\/span><\/li><li><span style=\"font-weight: 400;\">In some cases, you may be able to simply insert the otoscope with the speculum straight in without pulling and maneuvering the ear.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2597\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2597\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Why can\u2019t I get a clear video for the throat exam?<\/a>\n\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2597\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2597\"><ul><li><span style=\"font-weight: 400;\">To easily expose the back of the throat, try having your child reach their chin with their tongue.<\/span><\/li><li><span style=\"font-weight: 400;\">When performing the exam on small children who will find it hard to hold the position for more than a few seconds, it is fine to get just 2-3 seconds of the throat and tonsils.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2598\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2598\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the best practices for the skin exam?<\/a>\n\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2598\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2598\"><ul><li><span style=\"font-weight: 400;\">Make sure the camera is in focus.<\/span><\/li><li><span style=\"font-weight: 400;\">Zoom out to also photograph the general area around the point of focus.<\/span><\/li><li><span style=\"font-weight: 400;\">If the exact area in question isn\u2019t specified in the figure, add more identifying details in the text\/video description before you send the exam to the KixCare Nurse in the message icon.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-2599\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-2599\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How does the N9+ Care Kit connect to my phone?<\/a>\n\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2599\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-2599\"><ul><li><span style=\"font-weight: 400;\">It\u2019s simple. The multisensor device pairs with your smartphone via Bluetooth, and the otoscope connects via its wireless network. <\/span><\/li><li><span style=\"font-weight: 400;\">Sending exams to your KixCare Nurse can be done via wireless or cellular networks.<\/span><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h6 id=\"elementor-tab-title-25910\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-25910\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Need further support?<\/a>\n\t\t\t\t\t<\/h6>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-25910\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-25910\"><p><span style=\"font-weight: 400;\">Message the KixNurse or email <\/span><a href=\"mailto:support@kixcare.com\"><span style=\"font-weight: 400;\">support@kixcare.com<\/span><\/a><span style=\"font-weight: 400;\"> and we will be happy to assist you.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-6b39bd4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b39bd4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-41d4f20\" data-id=\"41d4f20\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-072510a elementor-align-center elementor-widget elementor-widget-button\" data-id=\"072510a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.resources.kixcare.com\/en\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Back to Resources<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>N9+ Device and Features Back to Resources N9+ Device I Getting Started I Seeking Care I Preparing I FAQ What is the N9+ Diagnostic Device? Your kit includes the N9+, a smart 9-in-1 device designed to help you check your child\u2019s health from home and share results directly with your KixCare pediatric experts. It comes [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nonagon | KixCare<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nonagon | KixCare\" \/>\n<meta property=\"og:description\" content=\"N9+ Device and Features Back to Resources N9+ Device I Getting Started I Seeking Care I Preparing I FAQ What is the N9+ Diagnostic Device? 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Your kit includes the N9+, a smart 9-in-1 device designed to help you check your child\u2019s health from home and share results directly with your KixCare pediatric experts. 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